1. Information We Collect
We collect the following types of information from our users:
- Personal information such as name, email address, and phone number
- Account information including username and password
- Payment information (processed through secure third-party payment processors)
- Usage data such as login times, features used, and license key generation
- Device information including IP address, browser type, and operating system
2. How We Use Your Information
We use the collected information for the following purposes:
- To provide and maintain our services
- To process payments and manage subscriptions
- To verify user identity and prevent fraud
- To send important notifications about our services
- To improve our platform based on usage patterns
- To respond to customer service requests and support needs
3. Data Security
We implement appropriate security measures to protect your personal information:
- All data is encrypted during transmission using SSL technology
- We use secure cloud storage with industry-standard protections
- Regular security audits and updates are performed
- Access to personal data is restricted to authorized personnel only
- We never store complete credit card information on our servers
4. Third-Party Services
We may use third-party services that collect information about you:
- Payment processors to handle financial transactions
- Analytics providers to help us understand user behavior
- Cloud storage providers to securely store data
- Communication services to send notifications and updates
- Each third-party service has its own privacy policy and terms
5. Your Rights
As a user of our platform, you have the following rights regarding your data:
- Right to access the personal information we hold about you
- Right to request correction of inaccurate information
- Right to request deletion of your data (subject to legal requirements)
- Right to opt out of marketing communications
- Right to be informed about how your data is used
6. Cookies and Tracking
Our website uses cookies and similar tracking technologies:
- Essential cookies that enable core functionality
- Analytics cookies that help us improve our website
- Preference cookies that remember your settings
- You can manage cookie preferences through your browser settings
- Disabling certain cookies may affect the functionality of our website
7. Changes to This Policy
We may update our Privacy Policy from time to time:
- We will notify users of significant changes via email or website notice
- The "Last Updated" date at the top will be revised
- Continued use of our services after changes constitutes acceptance
- We encourage users to review the policy periodically
8. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
- Email: support@childofnasdaqofficial.co.za
- WhatsApp: +27 695 347 219
- We will respond to all inquiries within 48 hours